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Q: What are the minimum order requirements?

Initial order: $3,000 (varies by region). Reordering threshold: $5,000 per batch.

Q: What pricing and discounts do I get?

Seasonal Promotions : Exclusive deals during peak seasons. Marketing Fund Support : For high-performing distributors.

Q: Which territories and sales channels can I resell in?

Online & Offline Sales : Allowed platforms include retail stores, e-commerce platforms, and social commerce . Brand Guidelines Compliance : Ensure consistent brand image.

Q: How long does it take to receive my wholesale order?

Warehouse Options : China-based fulfillment. Lead Time : Typically 3 working days to ship from our warehouse and the lead time is depending on order size and location. Shipping Costs : Partially covered for bulk orders.

Q: How does the RMA process work?

After-Sales Service : 1-year warranty. Replacing spare parts or full keyboards depends on specific cases. Claim details required: keyboard serial number, issue description, screenshots, pictures and videos.

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FAQ

Distributor Terms & Conditions

What are the minimum order requirements?

Initial order: $3,000 (varies by region).

Reordering threshold: $5,000 per batch.

What pricing and discounts do I get?

Seasonal Promotions: Exclusive deals during peak seasons.
Marketing Fund Support: For high-performing distributors.

Which territories and sales channels can I resell in?

Online & Offline Sales: Allowed platforms include retail stores, e-commerce platforms, and social commerce.

Brand Guidelines Compliance: Ensure consistent brand image.

How long does it take to receive my wholesale order?

Warehouse Options: China-based fulfillment.

Lead Time: Typically 3 working days to ship from our warehouse and the lead time is depending on order size and location.

Shipping Costs: Partially covered for bulk orders.

How does the RMA process work?

After-Sales Service: 1-year warranty. Replacing spare parts or full keyboards depends on specific cases. Claim details required: keyboard serial number, issue description, screenshots, pictures and videos.

If you have more questions please send your email to sales@mchose.store.

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